CloserHire is working with a leading Outsourcing/BPO consultancy. They are seeking to onboard Social Media Content Moderators to join their teams in Lisbon and to support a major social media giant to work in the Estonian market.

Language required: Estonian

Highlights:

• Relocation support included
• Salary up to 1306 EUR with bonus
• Private health insurance

Responsibilities:

• Reviewing Reported Content: Thoroughly examine reported content, including images, videos, text, and ads, to ensure they align with legal standards and platform policies in both Estonian and English
• Assessing Ads: Evaluate advertisements to ensure they comply with legal regulations and are free from misleading, inappropriate, or harmful content
• Investigating Violations: Use internal tools and resources to investigate reported violations, verifying claims and determining appropriate actions
• Maintaining Compliance: Ensure all content and ads meet legal requirements and platform guidelines, addressing any issues or discrepancies that may arise
• Documenting and Reporting: Maintain detailed records of moderation activities and prepare reports on findings, identifying trends or patterns in reported content
• Collaborating with Teams: Work closely with legal and compliance teams to resolve complex issues and support the development of platform policies
• Providing Feedback: Offer valuable insights and recommendations for improving content moderation processes and policies based on your observations and experiences
• Adapting to Changes: Stay informed about changes in legal regulations and platform policies, ensuring your work remains effective and compliant with current standards

Qualifications:

• C1 of Estonian B2 level of English The ability to thrive in a dynamic, team-focused and structured environment An ability to make decision based on rules and policies A passion for helping others achieve results An ability to handle potentially stressful situations