Customer Service Representative (Dutch)(Booking.com - CSP)

  • Remote, Greece
  • Full-Time
  • On-Site
  • 1,500-1,500 EUR / Month

Job Description:

Booking.com CSP = Customer Service – Partners (B2B). These teams handle partner issues (booking issues, cancellations, questions, problem resolution) via phone, email, and chat. I TTEC is a global customer-experience outsourcing company providing contact-centre, tech-support, sales, and digital CX services for major brands worldwide. They run large multilingual service operations across 20+ countries. Workking schedule: Mon–Sun, 08 AM - 10 PM, shift rotation. Training period - 3 weeks.

Language required: Dutch + English

Highlights:

  • Relocation support included
  • Remote position
  • Paid training / onboarding

Requirements:

  • Native or fluent Dutch (C1/C2) and good English (B2+)
  • Customer-facing experience (customer service, hospitality, retail, or similar)
  • Excellent communication skills and positive, service-oriented attitude
  • Good computer literacy and ability to learn CRM tools quickly
  • Willingness to work in shifts (including weekends if required)
  • Stabile internet connection (not wireless!)