CloserHire is partnering with a leading international customer experience provider to recruit Italian-speaking Customer Support Experts for a major global logistics and shipping account in Athens[cite: 3].

Your Role:

• Provide professional customer support via phone, email, and back-office channels[cite: 3]
• Assist customers with package pickup and delivery requests[cite: 3]
• Support customers with shipment tracking and trace enquiries[cite: 3]

Your Qualifications:

• Italian at C1 level or higher[cite: 3]
• English at B2 level or higher[cite: 3]
• Strong customer service and problem-solving mindset[cite: 3]

Package and Compensation:

• Salary: 1100€ x 14[cite: 3]
• Productivity bonus up to 15% + Meal Allowance + Health Insurance[cite: 3]
• Transportation bonus up to 100.00 per month[cite: 3]