CloserHire is partnering with a global leader in customer experience and business solutions to recruit Italian-speaking Customer Support Advisors for a project in Porto supporting diabetes technology.

Your Role:

• Provide customer care and technical assistance for diabetes medical devices
• Deliver troubleshooting and technical support for medical devices and accessories
• Assist customers with product usage across multiple channels (calls, email, chat, SMS)

Your Qualifications:

• Fluent Italian (C1+) and strong English skills (C1)
• Previous experience in customer service, healthcare, or technical support is an advantage
• Excellent communication and problem-solving skills

The Offer:

• Full-time role, on-site in Porto
• Paid initial training and continuous support
• Private health and life insurance from day one