A Customer Success Officer role with a Forex company focused on customer support, account administration, KYC and trading platform assistance within an international financial services environment. Model: Hybrid (3 days office / 2 days home) Working Schedule: Monday–Friday rotational shifts (09:00–18:00, 10:00–19:00 or 12:00–21:00) In short: Customer support + Forex platforms + account management within financial services

Language required: German + English

Highlights:

• Bonus / commission on top of base salary
• Hybrid position
• Private health insurance

Requirements:

• Fluent German and English !
• Customer Support or Customer Success experience
• Strong communication and customer service skills
• Ability to work Monday–Friday rotational shifts
• Good computer skills
• Hybrid working availability